7-10 Business Days
UK & Europe:
12-20 Business Days
Rest of the World:
14-25 Business Days
Please be aware that the shipping times may be delayed due to high demand.
You will receive tracking information 2 to 8 days from the date of purchase. If you have not received any tracking information after 8 days, please contact us via email firstname.lastname@example.org.
Please request a refund or an exchange by contacting us via email email@example.com within 14 days of the delivery of your product. If the return is a result of our error (you received an incorrect or defective item, etc.) we will also refund the shipping costs of returning the item.
Look for pup reserves the right to refuse a refund or exchange if the item in consideration is deemed by us to be damaged by the buyer.